Effective date: August 7, 2026

Pet Lover Embroidery is operated by Noah Commerce LLC (“Pet Lover Embroidery,” “we,” “us,” or “our”). This Privacy Policy explains how personal information may be collected, used, and disclosed when you visit petloverembroidery.com, create an account, place an order, request a personalized product, subscribe to communications, or contact us.

1. Information We Collect

  • Contact information: name, email address, telephone number, billing address, and shipping address.
  • Order information: products purchased, order number, transaction status, shipping method, delivery details, returns, refunds, and customer-service history.
  • Personalization content: names, text, pet details, design instructions, photographs, artwork, or other files submitted for a custom product.
  • Account information: username, password credentials stored in protected form, saved addresses, order history, and preferences.
  • Payment information: payment-service providers may process payment details. The store may receive transaction confirmation and limited payment details rather than a complete card number.
  • Communications: information included in contact forms, emails, reviews, support requests, or other messages.
  • Marketing preferences: email subscription status, communication preferences, and interactions with messages.
  • Technical information: IP address, browser type, device information, referring pages, pages viewed, timestamps, cookie identifiers, and security or diagnostic data.

2. How We Collect Information

Information may be collected directly when you browse the store, place an order, create an account, submit personalization materials, join a mailing list, or contact customer service. Limited information may also be collected automatically through cookies, server logs, and similar technologies. Service providers may supply transaction, delivery, security, or engagement information needed to operate the store.

3. How We Use Personal Information

  • Process payments, fulfill orders, arrange production and shipping, and provide order updates.
  • Create personalized products according to customer instructions.
  • Operate customer accounts and maintain order history.
  • Respond to questions, support requests, returns, disputes, and warranty matters.
  • Send marketing emails when a customer has subscribed and process unsubscribe requests.
  • Maintain, troubleshoot, secure, and improve the website and shopping experience.
  • Detect fraud, misuse, security incidents, and violations of store policies.
  • Comply with tax, accounting, legal, regulatory, and recordkeeping obligations.
  • Establish, exercise, or defend legal claims.

4. Personalized Content and Customer Files

Photographs, artwork, names, text, and design instructions submitted by customers may be used to review a request, prepare proofs where applicable, manufacture the product, provide support, and maintain necessary order records. Customers should submit only content they are authorized to use and should not send sensitive information that is unnecessary for an order.

5. Cookies and Similar Technologies

The website may use cookies and similar technologies to keep the store functioning, remember preferences, maintain carts and sessions, support checkout, help prevent fraud, and understand website performance. Some cookies are necessary for requested services. Other technologies may support measurement or marketing when those features are enabled.

Cookie controls are available through most browser settings. Blocking or deleting necessary cookies may prevent account, cart, checkout, or other store features from working properly.

6. Service Providers and Other Disclosures

Personal information may be disclosed as reasonably necessary to operate the store, including to:

  • Website hosting, ecommerce, security, maintenance, and customer-support providers.
  • Payment processors, fraud-prevention services, and financial institutions.
  • Production, embroidery, fulfillment, shipping, and delivery partners.
  • Email and communication service providers.
  • Accountants, insurers, legal advisers, and other professional advisers.
  • Government authorities or other parties when required by law or necessary to protect rights, safety, and security.
  • A buyer, successor, or adviser in connection with a merger, financing, reorganization, sale of assets, or similar transaction.

7. Data Retention

Personal information may be retained for as long as reasonably necessary for order fulfillment, customer service, account administration, legal and accounting obligations, dispute resolution, fraud prevention, and security. Retention periods vary by information type and applicable requirements.

8. Data Security

We seek to use administrative, technical, and organizational measures appropriate to the nature of the information. No internet transmission or storage system can be guaranteed to be completely secure. Customers are responsible for keeping account credentials confidential and reporting suspected unauthorized use.

9. Privacy Choices and Rights

Depending on applicable law and where you live, you may be entitled to request access, correction, deletion, restriction, portability, or information about how personal information is used and disclosed. You may also be entitled to object to certain processing, withdraw consent, or appeal a privacy-request decision.

  • Marketing emails: use the unsubscribe link in a marketing email or contact us. Transactional messages about an order may still be sent.
  • Account information: update available details through your account or contact customer service.
  • Privacy requests: email [email protected] with the subject “Privacy Request.”

Identity verification may be required before completing a request. Some requests may be limited by legal exceptions, including obligations to retain transaction, tax, security, or fraud-prevention records.

10. California Residents

Where California privacy law applies, residents may have rights to know, access, correct, or delete personal information and to receive information about categories of information, sources, purposes, and disclosures. Additional rights may apply to the sale or sharing of personal information and the use of sensitive personal information. Applicable requests may be submitted using the contact details below.

11. International Visitors

Pet Lover Embroidery is operated from the United States. Information may be processed in the United States and other locations where service providers operate. Privacy protections and government access rules may differ between countries.

12. Children’s Privacy

The website is not intended for children under 13, and we do not intend to knowingly collect personal information online from children under 13. A parent or guardian who believes a child has submitted personal information may contact us to request review and deletion as appropriate.

13. Third-Party Websites

The website may link to third-party websites or services. Their privacy practices are governed by their own policies. Review the privacy policy of any third-party service you use.

14. Changes to This Policy

This policy may be updated to reflect operational, legal, or regulatory changes. A revised version will be posted on this page with a new effective date.

15. Contact Us

For privacy questions or requests, contact:

Noah Commerce LLC
Pet Lover Embroidery
Email: [email protected]
Phone: +1 (307) 487-7697

Business Address 1:
225 S Main St
Buffalo, WY 82834
United States

Business Address 2:
30 N Gould St Ste N
Sheridan, WY 82801
United States